Shipping Policy
We are committed to delivering your order accurately, in good condition, and on time.
Processing Time
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping options within Canada:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-4 business days
Delivery delays can occasionally occur due to factors beyond our control, such as weather conditions or carrier delays.
Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
We ship from Canada. All orders shipped within Canada are not subject to additional customs fees or duties.
Damages
We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Contact Us
If you have any questions about your shipment or the status of your order, please contact us.